
Dear Mr. Kamlesh
I take this opportunity to express my sincere appreciation and gratitude to "INDIA TOUR PACKAGES" for their excellent service during my trip to India. The whole trip was arranged in couple of hours on Saturday, 24th April 2010, just one day ahead of my trip to India. Customer service representative Mr. Harry was outstanding in his service to finalise the trip. His kind and prompt response, customer desire and timely follow up were really excellent. To add to these, Mr. Anil the driver for Innova car, was also very gentle, kind, supportive and punctual. Overall, I rate the entire service ranging from booking the air flights, hotels, taxi and other requirements as "EXCELLENT".
Finally, I conclude by appreciating the India Tour Packages management, Customer Service team and others who have made our trip the most memorable one by rendering excellent service to us.
Hope continues the same in future.
Thanks and Regards
Zaid Patel
Hi Kamlesh
Now that everything is sorted out, I would just like to thank you for ensuring that everything went so smoothly on our first visit to India, and to say that we had a truly memorable holiday in India.
All the hotels and travel arrangements lived up to expectations, and the guides organised for us at each destination were knowledgeable and friendly.
I would particularly like to mention our driver, Vikram, who was with us for 6 days, and was unfailingly polite, helpful and patient. Also, at the end of our holiday, when our flight was delayed, your representative, Vinod, was invaluable in organising accommodation and transport for us in difficult circumstances.
We would have no hesitation in recommending you to any of our friends who visit India, and we would hope to be able to use your services again on a return visit.
Many thanks
John & Anne Hull
Dear Kamlesh
Many thanks for the organisation of our Rajasthan tour.
Everything worked out well starting with the pickup at airport, the transport, the hotel accommodation and the support from the local representatives and the locally guided tours.
I have recommended "India Tour Packages" to the president of our company in India for further services.
I myself can highly recommend Surendar, our driver - he is a very safe driver, reliable and quiet person. Should I tour India again, I would ask for his services again for sure.
Also recommended are all local guides, who conveyed very good knowledge of the cities we toured. In particular, we can recommend Suresh of Udaipur and also Devraj Mali of the local representation for his support.
Best regards (Peter Müller)
Dear Harry,
We would like to thank you the good work done with our trip. All has been perfect: route, hotels, drivers, guides, changes we have asked for during the route...
We have enjoyed a lot in this trip, the combination of cultural activities and national parks to spot tigers has been the perfect combination. Moreover, we have seen 12 tigers in the 3 nationals parks visited!!!! it has been great, we are very lucky and very happy...
We want to recommend the guide we had in Orccha. He was the best guide we have had in India. Please send our congratulations to his boss.
We will recommend your company to our friends and be sure that we contact with you when we come back to India again.
Thank you very much!!!
Maria Begona & Carles
Barcelona - SPAIN
Hello Kamlesh,
I'm back home after my 3 weeks in India
Everything went smoothly on my 3 day Ranthambhore Trip.....didn't see any tigers but enjoyed the safaris & accommodation etc.
Mr Lalit was waiting for me at Delhi Airport & my driver Pikram was a very nice young man.
Thank you for your professionalism & prompt replies to all my queries.....I would certainly recommend your company to anyone wishing to visit India.
Suzanne Teys
Hello, Arun!
I hope you are keeping well this winter, and getting some rest from what was probably a busy trekking season, last year.
I just wanted to say 'thank you', again, for providing for my accomodations, logistics, and guide/porter arrangements on last October's Nanda Devi Santurary trek. I truly had a fantastic experience. The trip was professionally organized. I was well-looked after by guide, Anil, and I highly recommend him for your future treks. Please relay my recommendation of him on to your senior management, and share my 'thanks' with him. You also provided for very kindly guides and a pleasant host family in Mr. Singh and his wife Sita. ..
I hope to do another trek with your company in the future. Again, thank you for everything!
All the best in the New Year,
Kipp Bajaj
Dear Arun,
I am writing with regard to my experience in India.
I would like to thank you very much. I have had a wonderful time and feel that I have been looked after very well. The trek was a great success and all transfers have been well managed. Should I return to India to trek again in the future I shall not hestitate to use your services again and I shall particularly ask for Baldev Rana as my guide.
Similarly I would recommend the same to friends and family. Baldev took great care to satistfy all my needs and is a true gentleman.
Many thanks once again,
Alec Bird
Hello, Arun!
We would like to send a feedback about our trip with your agency in Gangtok.
First of all we would like to thank you for the very good organization.
Our guide D.K. was professional, punctual and spoke good English; we enjoyed talking with him and learning more about your country.The porters did a good job too and the cook was excellent.
Actually we were not used to trek with so many people in the staff: we had only 10kg luggage each to be carried, so 3 porters plus 3 dzoos looked a bit exagerated.
Anyway we enjoyed a lot this experience in Sikkim!
Massimo Rapetti
First of all would like to extend my thanks for all the arrangements and care that was taken. Our trip was most memorable. Would like to highlight some key aspects of the trip:
1. Our driver Kundan was just amazing. His driving was skillful. He was warm and his communication skills were good. When we did encounter or needed his help during our stay he made sure that he did all that he could. Having someone like him on board is definitely an asset to your organisation.
2. Accommodation: The rooms were well maintained. Amenities good. The view was lovely. The food was lip smacking delicious. There was variety every day of our stay and the quality was good. All the service personnel at the resort - from reception, managers, maintenance, housekeeping to the restaurant staff were warm and friendly and made our stay a good experience.
3. Both our guides, Jitendra and Sameen knew what they were talking about and took us through the safari. Elephant Safari was definitely a highlight of the trip. It was available at the resort it was convenient for us and it was well organised.
4. Tanmay who has been my point of contact for this entire package has been most prompt and efficient in addressing all queries and providing me with the information that I need. Definitely job well done!
I will definitely recommend to you to those interested and look forward to doing this again.
With regards,Rhea D'Souza,